Bilingual Product Knowledge Game Show

An e-learning course that tests the knowledge of customer support agents on the topic of the company's products.

This learning experience follows the game show format for maximum engagement and impact.

View Experience

PROJECT CATEGORY

Self-initiated / Conceptual

TOOLS

Articulate Storyline

Adobe Photoshop

Adobe Illustrator

Microsoft Word

ChatGPT

Vyond

Murf.ai

PROJECT TYPE

E-learning/Game

ROLE

Ideation

E-learning Development

Instructional Design

Research

Copywriting

Graphic Design

Visual Design

Video Editing

Script Writing

Translation

By the end of this e-learning, learners will be able to evaluate their understanding of the company's products in terms of functionality and sales context.

This game show called "Are you the next product legend?" comes in two language options to address different backgrounds. It leverages gamification and various media formats to immerse the learner in a safe, fun, and educating environment.

To reach the objective, the e-learning implemented these features:

- A scenario-based storytelling where there is clear feedback and consequences of choices
- Gamification elements including a story, rules (rounds, time, hearts), feedback, reward (badge), and personalization (language selection)
- A game host that facilitates the experience and guides the learner throughout the journey
- Rich media and interactivity formats including videos created using Vyond

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